Custom Web Apps

Manage Your Web Apps and Publish with Supsis!

Embed custom dashboards, order management screens, and internal tools as interactive iFrames inside the agent chat window.

  • Major Time Savings
  • Zero Data Entry Errors
  • 100% Customized to Your Business
Supsis

Contextual Parameter Passing

Automatically pass customer ID, phone, and email to your app URL on load.

Secure iFrame Isolation

Full support for CSP headers and sandbox isolation for enterprise-grade security.

In-Panel Action Triggers

Execute operations like 'Cancel Order' or 'Issue Coupon' without leaving the chat.

Role-Based Access Control

Define which user groups and agents have permission to view each application.

When is Web Apps Most Powerful?

Popular internal tools embedded into agent consoles.

E-Commerce Order & Shipping Panel

Display recent orders, tracking numbers, and refund buttons alongside the chat.

Web App Integration is Super Easy!

  1. 1

    Enter Application URL

    Specify the HTTPS endpoint of your internal web application in the Supsis settings.

  2. 2

    Map Query Parameters

    Select which customer parameters (ID, name, phone) are passed in the URL.

  3. 3

    Use in Live Chat

    When an agent opens a chat, your internal tool automatically loads in the sidebar.

FAQ

Web Apps Integration - Frequently Asked Questions

Visit our documentation page to explore all technical details.

Yes, for browser security policies, only HTTPS-secured web addresses can be embedded.

Supsis Ai

Custom Web Apps

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