Messenger Messages, One Panel
Every Messenger message to your Facebook page lands in the Supsis agent screen alongside other channels.
Facebook Integration
Achieve Flawless Communication on Facebook with Supsis AI!
Manage your Facebook messages from a single point and maintain your engagement. With Supsis, you can provide the highest quality service to your customers!
What Facebook Integration Brings
Automate your Facebook Messenger conversations and page comments in one panel.
Comment & Story Replies
Automatically reply to post comments and story DMs - missed customer interest drops to zero.
24/7 Automated Replies
The AI chatbot picks up Messenger conversations even after hours and replies to FAQs instantly.
Turn Ad Engagement Into Conversion
Smart flows handle messages from Facebook ads - every interested prospect gets captured.
Multichannel Customer Profile
Whether a customer writes via Messenger, Instagram, or WhatsApp, history unifies on a single contact card.
Performance Reports
Average response time, chat volume, closure rate - separate Facebook-channel reports.
Where Facebook Integration Works
Core scenarios where brands deliver value on Facebook.
E-commerce Customer Service
Product questions, stock checks, delivery status - answered instantly on Messenger.
Lead Capture Campaigns
Qualify leads from Facebook ads with a chatbot; hot leads route straight to sales.
Events and Promotions
Event sign-ups, contest entries, campaign questions - all automated via Messenger.
Local Business Support
Restaurants, salons, clinics - automate the frequent Facebook-based reservation and info requests.
Community Management
Comment filtering, Q&A, and content moderation for Facebook groups and pages.
Say Goodbye to Losing Customers!
Facebook is a channel where your customer base is highly active. Supsis AI offers the ability to control all communication channels from a single platform. It tracks activities on your Facebook channel, reviewing messages and comments and automatically providing appropriate responses.
Efficient Work with Supsis AI
With Facebook integration, every action on this platform can be tracked through the Supsis panel. Messages and comments are addressed via Supsis, so you don't have to share the passwords of your social media accounts. Just like every other channel, Facebook is managed securely.
Seamless Smart Communication!
Your customers reaching out via Facebook won't be left unanswered, regardless of time zone differences. Messages receive responses and comments on your posts are addressed. Negative or offensive comments are automatically removed without delay.
No Customer Will Be Left Unanswered!
Whether it's a DM or a comment, every message is analyzed by AI. The chatbot examines messages for positive, negative, or spam content. Positive messages receive appropriate responses, negative content is deleted, and complaints are met with suitable replies aimed at improving satisfaction.
Integration is Easy!
Log into the panel, select 'Integrations' from the menu. You'll find buttons for all communication channels. With its user-friendly interface, Supsis makes it easy to choose which channel to integrate.
Where Are My Facebook Messages?
After completing the integration, check incoming messages through the Supsis panel. Your messages will be found in the 'Chat' section. Small icons next to messages indicate which channel they came from.
Multiple Facebook Accounts!
Click the Facebook button in Integrations to see the 'Add Channel' button. This allows you to add not just one, but all your Facebook channels to the Supsis panel.
FAQ
Facebook Integration - Frequently Asked Questions
To explore all features in detail, visit our documentation page.
Learn MoreSupsis AI allows you to manage multiple Facebook accounts from the same panel. By clicking the Facebook button in the Integrations section, you can add multiple accounts and control them all from one place.