Facebook Messenger Chatbot: Auto-Reply to Messages and Comments
Manage your Facebook messages from a single point and maintain your engagement. With Supsis, you can provide the highest quality service to your customers!
- Messenger Messages, One Panel
- Comment & Story Replies
- 24/7 Automated Replies
Say Goodbye to Losing Customers!
Facebook is a channel where your customer base is highly active. Supsis Ai offers the ability to control all communication channels from a single platform. It tracks activities on your Facebook channel, reviewing messages and comments and automatically providing appropriate responses.
Efficient Work with Supsis Ai
With Facebook integration, every action on this platform can be tracked through the Supsis panel. Messages and comments are addressed via Supsis, so you don't have to share the passwords of your social media accounts. Just like every other channel, Facebook is managed securely.
Seamless Smart Communication!
Your customers reaching out via Facebook won't be left unanswered, regardless of time zone differences. Messages receive responses and comments on your posts are addressed. Negative or offensive comments are automatically removed without delay.
No Customer Will Be Left Unanswered!
Whether it's a DM or a comment, every message is analyzed by AI. The chatbot examines messages for positive, negative, or spam content. Positive messages receive appropriate responses, negative content is deleted, and complaints are met with suitable replies aimed at improving satisfaction.
Where Facebook Integration Works
Core scenarios where brands deliver value on Facebook.
E-commerce Customer Service
Product questions, stock checks, delivery status - answered instantly on Messenger.
Integration is Easy!
Log into the panel, select 'Integrations' from the menu. You'll find buttons for all communication channels. With its user-friendly interface, Supsis makes it easy to choose which channel to integrate.
Where Are My Facebook Messages?
After completing the integration, check incoming messages through the Supsis panel. Your messages will be found in the 'Chat' section. Small icons next to messages indicate which channel they came from.
Multiple Facebook Accounts!
Click the Facebook button in Integrations to see the 'Add Channel' button. This allows you to add not just one, but all your Facebook channels to the Supsis panel.
Facebook Integration - Frequently Asked Questions
To explore all features in detail, visit our documentation page.