T-Soft Integration

T-Soft Integration: AI-Powered Communication for Your Online Store

Easily integrate Supsis AI into your T-Soft-powered B2B and B2C online store. With an AI chatbot and live support, answer customer questions instantly and speed up the sales process.

What T-Soft Integration Delivers

An AI-powered customer-communication layer built for T-Soft-powered B2B and B2C online stores.

Fast, Code-Free Setup

The live support widget is live on your T-Soft store within minutes via a single line of code.

Fits B2B and B2C

Manage dealer-network and end-user communication from the same panel with different scenarios.

Cart & Quote Tracking

Smart triggers win back customers who abandon a purchase or quote with an automatic message.

Multilingual Customer Support

Compatible with T-Soft's multi-language structure; chat with international customers in their own language.

Increase Your Conversion Rate

A timely answer turns a visitor into a customer and raises order value.

Detailed Performance Reports

Chat volume, response time, and conversion - separate reports for your T-Soft channel.

Where T-Soft Integration Fits

The scenarios T-Soft store and dealer-network owners see most.

Product & Stock Queries

The chatbot instantly answers end-user and dealer questions about products, prices, and stock.

Order & Shipping Tracking

Shipping status and expected delivery date queries by order number.

Dealer & Quote Processes

Special pricing and quote routing for B2B customers handled through an automated flow.

Cart Recovery

Automatic messages and campaign info for customers who stall at the checkout step.

Returns & Exchange Support

A guided flow for return requests, shipping codes, and exchange processes.

FAQ

T-Soft Integration FAQ

Visit our documentation page to explore every feature in detail.

Learn More

Add the code line from your Supsis panel to the T-Soft admin panel; the live support widget becomes active on your site within minutes.

Setup With a Single Line of Code

With one line of code added to your T-Soft admin panel, the Supsis live support widget goes live on your site instantly. It's done in a few minutes without technical knowledge.

AI Chatbot for B2B and B2C

The chatbot answers both dealer and end-user questions, supporting product, price, stock, and quote processes around the clock.

Automatic Answers to Order, Shipping & Account Queries

It works smoothly with T-Soft's ERP and logistics integrations; the chatbot shares order and shipping status automatically, reducing support load.

Every Channel in One Panel

Chats from your T-Soft store merge with WhatsApp, Instagram, Facebook, and marketplace messages in the same Supsis panel.

Supsis AI

T-Soft Integration

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