Retail Solutions

Smart Customer Experience for Retail and Stores

Omnichannel customer communication unified in one panel for retail chains, boutique retailers, and brands selling both physical and online. Answer product questions instantly with AI, share store stock, and automate your loyalty program.

Online and In-Store Communication in One Panel

WhatsApp, Instagram, your website, and in-store tablets — wherever a customer reaches you, they appear as a single customer profile on the same agent panel.

Instant Product, Size, and Stock Lookups

When a customer asks "do you have this in S?" via WhatsApp or web, the chatbot returns live store and warehouse stock. Stock check before walking in — no lost sale, no disappointed customer.

Explore

Omnichannel Experience: Store + Online

A customer can add to cart online and try the item in-store, or buy from the store on WhatsApp. Supsis tracks the same customer profile across channels — orders, loyalty points, and purchase history all on one panel.

Learn More

Loyalty Program and Personal Campaigns

Segment-specific campaigns, birthday messages, loyalty point notifications, and personal discount coupons are pushed automatically via WhatsApp or SMS. Repeat customers come back, basket size grows.

Request Demo

In-Store Greeting and QR Chat

Customers who walk into the store scan a QR code to start a chat — product recommendations, alternative sizes, even checkout help without standing in line. Store staff respond from the internal panel instantly.

Try Now

POS, ERP, and E-Commerce Integration

Two-way sync with Logo / Mikro / Netsis POS systems and IdeaSoft / Ticimax / T-Soft / Shopify e-commerce stacks via API. Sales, stock, loyalty, and customer data on a single source of truth.

Start Now

One Customer Profile Across Store and Online

70%+ Automation in Stock Lookup Traffic

FAQ

Frequently Asked Questions for the Retail Sector

Visit our documentation page to explore every feature in detail.

Learn More

An AI-powered omnichannel customer communication platform built for retail chains, boutique retailers, and brands selling both physical and online. Product lookup, stock, loyalty, and after-sales support all in one panel.