Instagram DM and Comment Management
Respond to every question, comment, and story reply 24/7 to attract more leads, increase sales, and achieve higher conversions on IG.
Learn More: Instagram DM and Comment ManagementAI Chatbot
An AI Chatbot Tailored to Your Business, Answering 24/7
Supsis Ai Chatbot is trained on your own website and documents, answers customers 24/7 in their language, and hands the conversation to your team when needed.
- Lower Operating Cost
- Never Tired, Never Forgets
- Minimizes Human Error
Up to 90%
Lead Capture
24/7
Always On
0 Code
No-Code Setup
6+ Channels
One Bot, Every Channel
Increase Your Lead Generation Capacity
Attract customers the moment they are ready and engage with them. Capture email addresses and phone numbers of up to 90% of your potential leads, and automatically add them to your database. Increase conversion rates by up to 90%.
Support Customers Across Multiple Channels
Add an AI bot to your website, Instagram, Messenger, or WhatsApp accounts to automatically handle all support requests 24/7.
WhatsApp Automation
Use WhatsApp Automation to help customers discover products, retrieve order information, and provide customer support — all on autopilot.
Learn More: WhatsApp AutomationFacebook Messenger
Supsis for Messenger automates conversations to drive more sales, generate leads, automate FAQs, and run marketing campaigns.
Learn More: Facebook MessengerTikTok Messages and Comments
Reply to DMs and comments on your TikTok Business account with the chatbot. Incoming messages land in one panel.
Learn More: TikTok Messages and CommentsWhat Changes With a Chatbot?
A well-designed chatbot reduces support cost, lifts sales, and frees your team to focus on high-value work.
Lower Operating Cost
Common questions, order tracking, and appointments run automatically. You serve more customers without adding headcount.
Never Tired, Never Forgets
The chatbot answers around the clock with the same tone and quality. Service stays uninterrupted during peak days and holidays alike.
Minimizes Human Error
It runs consistent, programmed flows. Risks like double-booking, missing information, or misrouting are dramatically reduced.
Frees Your Team for Strategic Work
While the bot handles repetitive questions, your agents focus on complex, high-value conversations. Indirect efficiency gains add up quickly.
Personalized Responses
Natural language understanding and AI let the bot remember prior interactions and preferences, then offer tailored suggestions.
Data Flow and Insight
Every chatbot conversation becomes data on customer interest and pain points - feeding marketing and product strategy directly.
How to Build a Chatbot?
- 1
Create an Account
Sign up for a free trial on Supsis Ai. Setup takes just 2 minutes.
- 2
Upload Your Knowledge Base
Provide your website URL or upload PDF/documents. The AI learns your content automatically.
- 3
Connect Your Channels
Integrate WhatsApp, Instagram, website chat, or any channel with one click.
- 4
Launch Your Chatbot
Test and go live. Start delivering 24/7 automated customer support and sales.
Chatbot Guide
What Is a Chatbot and How Does It Work?
A chatbot is software that talks to people in natural language over text or voice. Businesses use chatbots on their website, WhatsApp, Instagram, Messenger and Telegram to answer questions, take orders and bookings, qualify leads and route complex requests to a human agent – automatically and around the clock.
How does a chatbot work?
When a customer sends a message, the chatbot first detects the intent (for example “where is my order?” or “what are your prices?”). A modern AI chatbot uses a large language model (LLM) to understand the question, then searches your knowledge base – your website pages, product catalogue, PDFs and help articles – to compose an accurate answer in the customer's own language.
If the request needs an action, the chatbot calls your systems through integrations: it checks an order in your e-commerce platform, creates a lead in your CRM or books a slot in your calendar. When the conversation is sensitive or too complex, it hands the chat to a live agent together with the full history, so the customer never has to repeat themselves.
Rule-based chatbot vs AI chatbot
A rule-based chatbot follows buttons and decision trees that you design in advance. It is predictable and ideal for fixed flows such as appointment booking, order status or collecting contact details, but it cannot answer questions you did not anticipate.
An AI chatbot understands free-text questions, handles typos and different phrasings, and generates answers from your own content. The strongest setups – like Supsis Ai – combine both: AI for open questions, and no-code flows for processes that must always run the same way.
What can a chatbot do for your business?
Customer support: answer FAQs, shipping, return and payment questions instantly and cut ticket volume. Sales and lead generation: greet website visitors, recommend products, capture phone numbers and emails, and pass qualified leads to sales. E-commerce: order tracking, abandoned-cart reminders and product search on WhatsApp and your web store.
Industry use cases include appointment booking for clinics, policy and claim questions in insurance, student enquiries in education, shipment tracking in logistics and account questions in finance. Because one chatbot runs on every channel, your customers get the same quality answer whether they write on your website, WhatsApp or Instagram.
How to choose the best chatbot software
Look for a chatbot that can be trained on your own data, supports the channels your customers actually use (especially the official WhatsApp Business API), works in multiple languages, offers human handoff inside the same inbox, and integrates with your CRM and e-commerce stack. Also check reporting, data security and how quickly you can go live without developers.
Supsis Ai covers all of these in one platform: AI chatbot, live chat, WhatsApp Business API, omnichannel inbox, AI voice agent and 40+ integrations – with a free plan to start.
How much does a chatbot cost?
Chatbot pricing usually depends on the number of conversations or AI replies, the channels you connect and the number of agents in the inbox. With Supsis Ai you can start on a free plan, then move to a paid plan as your volume grows. WhatsApp conversation fees are charged by Meta separately and passed through transparently.
Explore chatbot solutions
FAQ
Frequently Asked Questions About Chatbot
To explore all features in detail, visit our documentation page.
A chatbot is software that automatically chats with customers in natural language on your website, WhatsApp, Instagram, Messenger or Telegram. AI chatbots understand free-text questions and answer them using your own content, 24/7.