Instant Customer Replies
Product questions, size/color choices, and stock info on Trendyol are answered automatically by the chatbot.
Trendyol Integration
Trendyol Integration: Fast and Smart Responses with AI
AI quickly analyzes product information to create logical and accurate answers to seller questions. With Trendyol integration, users can review AI-suggested responses to maximize customer satisfaction.
What Trendyol Integration Delivers
Automate customer questions and order traffic on Turkey's leading e-commerce marketplace with AI.
Order Management Automation
Order confirmation, shipping tracking, returns - all run through automated flows wired to the seller panel.
Marketplace + Other Channels
Trendyol customer chats, web chat, WhatsApp, and Instagram unify in the same agent screen.
Cut Tier-1 Question Load
Most FAQs are handled by the bot - your team focuses on priority and complex cases.
Returns & Complaints
Return requests are auto-tagged, prioritized, and assigned; SLA tracking is automatic.
Campaign Traffic Capacity
Your automated support capacity multiplies during Trendyol Days, Super Sale Days, and other peaks.
Trendyol Integration Scenarios
Critical use cases for marketplace sellers.
Product Info & Size Queries
When customers ask 'Do you have XL?', the chatbot checks stock instantly and replies.
Order Status & Shipping
Customer drops an order number - chatbot returns status, carrier, and tracking link automatically.
Returns & Exchanges
Customer-side return requests, defect reports, and return-shipping flows fully managed by the chatbot.
Seasonal Campaign Support
Peak-day message traffic an in-house team couldn't handle - handled by chatbot.
Multi-Store Management
Multiple stores or brands under one seller - managed centrally from one panel.
FAQ
Trendyol Integration FAQ
Visit our documentation page to explore every feature in detail.
Learn MoreDrop your Trendyol seller API key into Supsis and the integration activates within minutes. All stores under one seller are connected automatically.
Seamless Communication with Chatbot
Advanced chatbot systems instantly answer your customers' questions. The chatbot works integrated with AI, offering both automatic responses and user-approved answers. Customers never go unanswered.
Easy Management with Supsis Panel
You can view your customers' questions through the Supsis panel. This panel allows you to track all questions from a single place. After reviewing, you can respond and personalize the process.
Integrated Operations from a Single Panel
Trendyol integration enables you to quickly and effectively answer customer questions using the Q&A feature. Questions from Trendyol can be managed from a single panel, making your customer service processes more efficient.
Boosting Customer Satisfaction
AI and chatbot systems are designed to increase customer satisfaction. Fast and accurate responses improve the customer experience, while effective question management also elevates your after-sales service quality, strengthening your brand reputation.