Setup in Minutes
The live support widget goes live fast with a single line of code added to your IdeaSoft theme editor.
IdeaSoft Integration
IdeaSoft Integration: AI-Powered Live Support for Your Online Store
Add Supsis AI to your IdeaSoft-powered online store in minutes. Greet visitors with an AI chatbot and live support, answer product, order, and shipping questions automatically, and turn them into sales.
What IdeaSoft Integration Delivers
An AI-powered customer-communication layer built for IdeaSoft-powered online stores.
Recover Cart-Abandoning Visitors
Smart triggers send automatic messages to visitors who leave mid-purchase, rescuing the sale.
Instant Answers to Product Questions
Size, color, stock, and delivery questions are answered by the chatbot within seconds.
Mobile-Friendly Chat Experience
Compatible with IdeaSoft's mobile-ready themes - a fast, smooth chat widget on every device.
Increase Your Conversion Rate
A timely answer turns a visitor into a customer; bounce rate drops and cart value rises.
Detailed Performance Reports
Response time, chat volume, and conversion - separate reports for your IdeaSoft channel.
Where IdeaSoft Integration Fits
The scenarios IdeaSoft store owners see most.
Product Detail & Stock Queries
The chatbot instantly answers visitor questions about size, color, features, and stock.
Order & Shipping Tracking
Shipping status by order number, expected delivery date, and address-change requests.
Cart Recovery
Automatic messages and campaign coupons for visitors who stall at the checkout step.
Campaign & Discount Routing
Announce active campaigns with proactive messages and guide visitors toward purchase.
Returns & Exchange Support
A guided automated flow for return processes, shipping codes, and exchange requests.
FAQ
IdeaSoft Integration FAQ
Visit our documentation page to explore every feature in detail.
Learn MoreAdd the code line from your Supsis panel to the IdeaSoft theme editor; the live support widget goes live on your site within minutes. No coding knowledge required.
Easy Setup With a Single Line of Code
With one line of code added to your IdeaSoft theme editor, the Supsis live support widget goes live on your site instantly. No developer help and no technical knowledge needed - it takes just a few minutes.
A 24/7 Sales Assistant Powered by AI
The chatbot learns the product, price, stock, and campaign details of your store and answers visitor questions around the clock. Even while you sleep, it recommends products, guides visitors to checkout, and helps close the sale.
Automatic Answers to Order & Shipping Questions
When customers ask about their order status, the chatbot instantly shares shipping info by order number. It works smoothly with IdeaSoft's shipping and marketplace integrations, noticeably reducing your support load.
Every Channel in One Panel
Chats from your IdeaSoft store merge with WhatsApp, Instagram, Facebook, and marketplace messages in the same Supsis panel. Your team manages all customer communication from a single screen.