AI-Powered Support for Tech & Software Companies
A unified customer and technical support infrastructure for SaaS, software shops, IT services, and digital product companies. Automate tier-1 with AI chatbot, free your engineers for higher-value work, and serve global customers 24/7.
All Customer Channels in One Place
Web chat, WhatsApp, Instagram, Facebook, Telegram, and email - collect developer and end-user requests in the same agent panel.
Developer-Friendly APIs and Webhooks
Webhooks, REST APIs, and ready integrations with popular tools (HubSpot, Slack, Zapier, etc.). Hook product events into flows, trigger automations on user behavior, and two-way sync customer data with your own backend.
View DocsDocument-Trained Custom AI
Upload your product docs, API reference, help center, and PDF guides - the AI chatbot learns from these and produces accurate, up-to-date, product-specific technical answers. A branded technical assistant, not a generic bot.
Learn MoreTier-1 Technical Support Automation
Password resets, account activation, billing questions, install guidance, and other repetitive tier-1 tickets are handled by the chatbot. Complex cases escalate to a specialist engineer via smart handoff.
Request a DemoTicket Management & SLA Tracking
Every incoming request is auto-tagged, prioritized, and assigned. SLA timing, open ticket count, mean resolution time, and customer satisfaction are surfaced in ready-made reports. Escalation rules fire on trigger.
Try NowMulti-Language for Global Customers
Whichever language the customer writes in, the AI replies via auto-translation; your agent works in their own. Turkish, English, German, Russian, Arabic, and more - from a single scenario, ready for global SaaS and tech products.
Get StartedBuilt for Developer Ecosystems
70%+ Automation in Tier-1 Support