AI-Powered Support for Tech & Software Companies
A unified customer and technical support infrastructure for SaaS, software shops, IT services, and digital product companies. Automate tier-1 with AI chatbot, free your engineers for higher-value work, and serve global customers 24/7. A voice agent answers the incoming call, and the conversation is written to the same support record.
- Answers first-line questions 24/7
- Gives the documented answer in the same chat
- Opens the ticket with priority and team
Supsis Ai
7 Days Free
Incoming requests do not go unanswered
These are average figures. They may not be the same for every product.
Under 5 sec
Bring the first contact under 5 seconds
The user is answered in under 5 seconds even when the developer is busy. The support record opens without waiting.
80%
Turn 80% of incoming requests into a real record
First-line questions are answered automatically and written to a ticket.
Where does your technical support get stuck?
Pick the bottleneck you recognize. See how Supsis Ai clears it.
Password, billing, and setup questions take the support team's whole day.
The same first step lands on a developer screen all day. Product work waits.
The first step should close before it reaches a developer.
- Password, billing, and setup answers go out in the same chat.
- The developer only sees the record that needs the product.
The first step does not sit in the queue.
Sample conversation
The customer writes or calls, Supsis Ai answers.
Customer
I cannot sign in. My password is rejected.
Supsis Ai
I sent a reset link. It is valid for 15 minutes. If it does not open, I will leave the record with support.
Technology teams run this operation with Supsis Ai.
We'll reach you
Enter your name and phone number and we'll reach you. The problem you picked is added to the message.
All your communication channels in one place
Whether the customer writes or calls, it lands on the same record. The voice agent answers the incoming call and can transfer it to a developer. Click an icon to open that channel's integration page.
Developer or AI?
Wrong question. The right question is: which work belongs to the developer, and which to the AI?
AI
- Answers first-line questions 24/7
- Gives the documented answer in the same chat
- Opens the ticket with priority and team
- The voice agent answers the incoming call
Golden rule“AI carries the first answer, the docs reply, and the incoming call. The developer stays with the error and the record that needs a decision.”
Developer
- Decides the product bug
- Makes the API change
- Handles the escalation
- Talks to the key account
Technology FAQ
Visit our documentation page to explore every feature in detail.