Technology Solutions

AI-Powered Support for Tech & Software Companies

A unified customer and technical support infrastructure for SaaS, software shops, IT services, and digital product companies. Automate tier-1 with AI chatbot, free your engineers for higher-value work, and serve global customers 24/7.

All Customer Channels in One Place

Web chat, WhatsApp, Instagram, Facebook, Telegram, and email - collect developer and end-user requests in the same agent panel.

WhatsAppWhatsApp
InstagramInstagram
FacebookFacebook
WebsiteWebsite
MessengerMessenger
TelegramTelegram

Developer-Friendly APIs and Webhooks

Webhooks, REST APIs, and ready integrations with popular tools (HubSpot, Slack, Zapier, etc.). Hook product events into flows, trigger automations on user behavior, and two-way sync customer data with your own backend.

View Docs

Document-Trained Custom AI

Upload your product docs, API reference, help center, and PDF guides - the AI chatbot learns from these and produces accurate, up-to-date, product-specific technical answers. A branded technical assistant, not a generic bot.

Learn More

Tier-1 Technical Support Automation

Password resets, account activation, billing questions, install guidance, and other repetitive tier-1 tickets are handled by the chatbot. Complex cases escalate to a specialist engineer via smart handoff.

Request a Demo

Ticket Management & SLA Tracking

Every incoming request is auto-tagged, prioritized, and assigned. SLA timing, open ticket count, mean resolution time, and customer satisfaction are surfaced in ready-made reports. Escalation rules fire on trigger.

Try Now

Multi-Language for Global Customers

Whichever language the customer writes in, the AI replies via auto-translation; your agent works in their own. Turkish, English, German, Russian, Arabic, and more - from a single scenario, ready for global SaaS and tech products.

Get Started

Built for Developer Ecosystems

70%+ Automation in Tier-1 Support

FAQ

Technology FAQ

Visit our documentation page to explore every feature in detail.

Learn More

Supsis AI is an AI-powered customer support platform built for SaaS companies, software shops, IT service providers, and digital product companies. It automates tier-1 requests and frees your technical team for high-value work.