Massive Drop in Response Times
Standard requests are handled by chatbot and saved replies in seconds. Customers don't wait hours or days; your team focuses on high-value cases.
Mail Integration
Manage Your Email With AI in a Single Panel
Bring emails from Gmail, Outlook, Yandex, and any provider into the Supsis AI panel. Manage them alongside WhatsApp, Instagram, and web chat - automate replies, run trigger-based campaigns, and never miss an email again.
What Mail Integration Changes
An email experience that meets AI, automation, and multichannel context - far beyond a classic inbox.
No Email Gets Lost
All inboxes unified, auto-tagging and assignment in place - no email is left without an owner. The 'lost customer request' problem is history.
Cross-Channel Context
If a customer pings on WhatsApp first and emails later, the agent sees the entire history on a single contact card. No need to re-explain anything.
Compliance and Data Security
All email traffic and storage is encrypted. GDPR / KVKK compliance, role-based access, and auditable logs make it usable in regulated sectors like finance and healthcare.
Saved Replies and Templates
Save FAQs, contract clauses, and product details as templates. Send them in one click - whichever agent picks up, customers get the same quality of answer.
Measure Campaign ROI
Mail automation surfaces open rate, click rate, reply rate, and conversion metrics in ready-made reports. Discover which subject converts and which send-time wins, backed by data.
Where Mail Integration Shines
The same infrastructure, different scenarios - shaped by your sector and needs.
Customer Service Emails
Auto-tag, prioritize, and route incoming support emails. SLA tracking and escalation rules run automatically.
Order and Delivery Notifications
Order confirmation, shipping update, delivery reminder - triggered email flows keep customers informed at every step.
Marketing Campaigns
Newsletters, segmented campaigns, personalized blasts - open and click rates surface in real time in the automation panel.
B2B Lead Management
Auto-welcome leads from forms or your website, run a follow-up sequence, assign a sales rep. No prospect ever sits unanswered.
Feedback and Surveys
NPS, product feedback, and customer satisfaction surveys go out automatically after service. Responses land in the dynamic table for analysis.
Cart Recovery and Re-Engagement
Auto-reminders for abandoned carts, re-engagement campaigns for dormant customers - all on automation.
Every Email in a Single Panel
Customer emails from Gmail, Outlook, and other providers land in the same agent panel. Whatever they wrote earlier on WhatsApp or web chat appears on the same contact card; context survives the channel switch.
AI-Powered Auto Replies
FAQ-type questions, order tracking, and standard info requests are answered by AI instantly. Only complex or high-priority emails reach an agent - your response time drops from hours to minutes, sometimes seconds.
Auto-Tagging and Routing
Content-based tagging routes every email to the right team or agent. Complaint, sales, technical support, or billing - the system understands the topic, pre-classifies, and removes the wait.
Mail Automation for Smart Campaigns
Behavior-triggered email sequences: welcome flow, cart reminder, birthday, post-purchase feedback, and NPS surveys. Open, click, and conversion rates surface live in the automation panel.
CRM and Business System Sync
Customer info, requests, and attachments from email flow into HubSpot, Salesforce, or your in-house CRM automatically. No double entry - every team works on fresh data.
FAQ
Frequently Asked Questions About Mail Integration
Visit our documentation page to explore every feature in detail.
Learn MoreGmail / Google Workspace, Outlook / Microsoft 365, Yandex, Yahoo, and any standards-compliant IMAP/SMTP provider. You can connect multiple email accounts to the same panel.