Manage Your Entire Healthcare Operation with AI
Your hospital, clinic, or health-tourism operation may already use a CRM, WhatsApp, and a call center. Some problems still remain. Pick the one that sounds like your day.
Where does your healthcare operation struggle most?
Pick the problem that feels familiar. See how Supsis Ai closes it.
No-show problem
Appointments are booked, but they do not happen
Bookings are created. The visit you expected does not happen.
Creating the appointment is not enough. Someone has to follow the patient until they arrive.
- Sends a reminder
- Asks the patient to confirm
- Helps flag patients who will not come
- Offers a way to change the time
- Tells a staff member when needed
The patient may forget. The system should not.
Example
Supsis Ai
You have an appointment tomorrow at 14:30. Will you come, or should we move it?
Try it on WhatsApp
Open in WhatsApp
One record from the day
Emma Clarke
21:42
New conversation started
Hi, I’d like some information about a consultation. Is there an open slot this week?
Supsis Ai Autopilot
Hi Emma. The first visit is free and includes a general check. Thursday at 11:00 and Friday at 15:30 are open this week. I can hold one for you.
CHATBOT - 21:42
I’d like the Thursday 11:00 appointment.
Supsis Ai Autopilot
Your appointment is booked. Thursday at 11:00. A reminder will come on this same WhatsApp line.
CHATBOT - 21:44
Read
- Request
- Information and appointment
- Name
- Emma Clarke
- emma.clarke@example.demo
- Phone
- +1 (555) ***-**41
- Channel
User details
The other side of the same operation
With Supsis Ai, WhatsApp chats show in the panel and do not stay on personal phones.
With Supsis Ai, the same patient's channels sit in one record.
With Supsis Ai, offers, reminders and status updates run on their own.
With Supsis Ai, data moves on its own between CRM, WhatsApp, the calendar and calls.
With Supsis Ai, lost records are written to again and interested people enter a conversation.
With Supsis Ai, whether someone became a patient is reported back to the ad.
Human or AI?
Wrong question. The useful question is which work a person should do, and which work AI should do.
AI employee
- Handles the first reply around the clock
- Answers repeated questions
- Collects information and classifies the lead
- Follows up and sends reminders
- Writes in more than one language
- Returns to old leads
- Keeps the same standard
Golden rule
“AI carries the operation. People focus where a person is actually needed.”
Human employee
- Runs the complex conversation
- Builds trust with the patient
- Judges the special case
- Makes the sales decision
- Steps in where empathy is required
What happens to an incoming request
90 sec
Bring first contact under 5 seconds
An incoming request is answered in under 5 seconds, even when no one is free. The patient enters the process without waiting.
%40
Turn 80% of incoming requests into a real record
Incoming requests are handled automatically and become an appointment record.
Frequently Asked Questions
What happens to the booking, a night request, another language, and the patient record when a consultant leaves.
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