24/7 AI Customer Service for Banking and Finance
A single-panel communication infrastructure for banks, insurance brokers, advisory firms, and fintechs. Answer customer questions 24/7 with AI, handle sensitive data securely, and accelerate every sales and support process. A voice agent answers incoming calls, so the line does not lock and the conversation lands on the same record.
- Answers application and transaction questions 24/7
- Sends installment and payment reminders
- Delivers the verification code
Supsis Ai
7 Days Free
Incoming requests do not go unanswered
These are average figures. They may not be the same for every institution.
Under 5 sec
Bring the first reply under 5 seconds
An incoming customer is answered in under 5 seconds even when the advisor is busy. The application starts without waiting.
80%
Turn 80% of incoming requests into a real record
Incoming requests are answered automatically and become an application record.
Where does your finance operation get stuck?
Pick the bottleneck you know. See how Supsis Ai handles it.
Credit and card applications stall in the form and are never followed up.
The customer opens an application and leaves at the document step. Nobody follows up, so the file goes cold.
Let the unfinished application continue without an agent calling.
- A customer who left an application gets a reminder on WhatsApp or web chat, from the step they left.
- The missing-document list is collected in the same thread.
The application does not disappear when the form closes.
Sample conversation
The customer writes or calls, Supsis Ai replies.
Customer
My credit application stopped halfway. Can I continue from where I left off?
Supsis Ai
Your application is still here. The remaining step is the income document. Upload it and I will send it to review.
Finance teams run this operation with Supsis Ai.
We'll reach you
Enter your name and phone number and we'll reach you. The problem you picked is added to the message.
All your communication channels in one place
Whether the customer writes or calls, it lands on the same record. The voice agent picks up the call and can pass it to an advisor. The icon opens that channel's integration page.
Advisor or AI?
Wrong question. The right question is which work the advisor should do, and which work AI should do.
AI
- Answers application and transaction questions 24/7
- Sends installment and payment reminders
- Delivers the verification code
- The voice agent answers incoming calls
Golden rule“AI carries the application, the reminder, and the incoming call. The advisor stays with the decision and the moment trust is built.”
Advisor
- Makes the credit decision
- Reviews an exception limit
- Handles the complaint
- Builds trust with the customer
Finance FAQ
Visit our documentation page to explore every feature in detail.