Zero Hardware Cost
No PBX, IP phone, or central exchange investment; you just need internet and a browser.
Webphone
Webphone: Manage Voice Calls Without Leaving Your Browser
No PBX, no IP phones, no physical office investment. The browser-based webphone lets your team share the same number from anywhere and reach customers by voice instantly.
What Does the Webphone Offer?
Real benefits of moving the virtual call center into the browser.
Instant Activation
From the moment you create a user, the agent can place and receive calls.
Run Your Team From Anywhere
Remote, mobile, or in-office — same number, same queue, same performance.
Call Recording and Audit
All conversations are safely stored; one-click access for training and quality control.
Call History on the Customer Profile
Every call is added to the customer timeline; context is never lost.
Chat and Voice United
The same agent handles chat, email, and voice from the same panel.
When to Use the Webphone?
Teams and scenarios where the webphone is most commonly used.
E-Commerce Customer Service
Order tracking, returns, and campaign calls — initiated from the live chat window using the webphone, all in one panel.
Sales and Pre-Sales Calls
Call hot leads from your website within seconds; reaction speed turns into conversion.
Remote and Hybrid Teams
Even agents who never come into the office can call from the same number and share the same queue.
Healthcare and Appointments
Let the system, not your team, handle appointment confirmation and reminder calls.
Education and Consultancy
Run prospective student or client calls with disciplined call recording.
FAQ
Frequently Asked Questions About the Webphone
Visit our documentation page to explore every feature in detail.
Learn MoreOnly an internet connection and a modern browser. No extra software or IP phone installation needed.
Start a Voice Call from a Chat
Launch a voice call directly from the chat window with the visitor or easily manage callback requests.
Browser-Based Virtual Call Center
Delivers efficient customer communication through the web browser — no hardware or installation required.
Multi-Webphone Support
Multiple webphones can run at the same time; provides a flexible, efficient call infrastructure for larger teams.
Smart Team Routing
Calls are routed to the right agent or department automatically; cross-team coordination gets stronger.