Telegram Bot for Business: AI Customer Support with Supsis
Supsis Ai brings all communication channels together on a single platform, allowing you to manage your Telegram channel in the best possible way!
- Bot and Channel Support
- High-Security Communication
- File and Media Handling
Quick Response
Supsis Ai provides fast service on every integrated channel. The AI system responds to customer requests as quickly as possible. Representatives can also use pre-prepared templates when necessary.
Live Chat Monitoring
Telegram is a communication space with broader boundaries. With Supsis Ai, you can monitor the conversations and current statuses of your representatives in this area.
Adjusting Special Hours
The optimal time for sending messages is determined through Supsis reports. These reports identify which channels and time periods see the most customer engagement, helping you select the best time frame for Telegram activities.
Secure Communication
Supsis Ai places high priority on data security. Every conversation on the Telegram channel is conducted securely. The data from conversations is stored with Supsis and can be accessed through the archive when needed.
Where Telegram Wins
Scenarios where Telegram's nature makes a real difference.
Community & Group Management
Manage customer or member communities with Q&A automation, content sharing, and moderation.
Telegram Integration is Very Easy!
- 1
Open Integrations
In the Supsis panel, click on 'Integrations' and select Telegram.
- 2
Setup Process
Paste your Telegram Token into the field in the opened window.
- 3
Obtain Token
You can obtain the token address from the Telegram BotFather.
Telegram Integration - Frequently Asked Questions
To explore all features, visit our documentation.