Every DM in One Panel
Manage every Instagram direct message from the Supsis agent screen - a central system instead of a personal phone.
Manage your Instagram messages from a single point and maintain your engagement. With Supsis, you can provide the highest quality service to your customers!
Manage Instagram DMs, comments, and story replies professionally in one panel.
Manage every Instagram direct message from the Supsis agent screen - a central system instead of a personal phone.
Engage every commenter and story-replier instantly - no interest is lost.
AI chatbot greets, qualifies, and routes messages from Instagram ads into the sales funnel.
Handle the spike of messages from an influencer campaign with chatbot; flag qualified leads for an agent.
When customers ask 'How much?' the chatbot sends back a product card with price and an order link.
Auto-thank positive comments, answer question comments directly - your brand always looks alive.
Scenarios where Instagram drives outsized value.
Product questions, size/color selection, order tracking - fully automated DM flow.
Salons, clinics, personal care - bookings, pricing, and recommendations managed in DMs.
Reservations, menu info, campaign details - fast replies stop you losing the customer to a competitor.
Prospective student enrollment, course details, discount queries via DM chatbot.
Concerts, party venues, festivals - ticket queries, availability, and campaign info auto-handled.
Instagram is a channel where your customer base is highly active. Supsis AI controls all communication channels from a single platform, tracking activities on your Instagram channel, reviewing messages and comments, and automatically providing appropriate responses.
With Instagram integration, every action on this platform can be tracked through the Supsis panel. Messages and comments are addressed via Supsis securely — you don't need to share your social media passwords.
Your customers reaching out via Instagram won't be left unanswered regardless of time zones. Negative or offensive comments are automatically removed without delay. This improves customer relationships and boosts sales.
Whether it's a DM or a comment, every message is analyzed by AI. The chatbot examines messages for positive, negative, or spam content. Positive messages receive appropriate responses, negative content is deleted, and complaints are handled to improve satisfaction.
Log into the panel, select 'Integrations' from the menu. You'll find buttons for all communication channels with a user-friendly interface.
After integration, check incoming messages in the 'Chat' section. Small icons next to messages indicate which channel they came from.
Click the Instagram button in Integrations to add not just one, but all your Instagram channels to the Supsis panel.
To explore all features, visit our documentation page.
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