Instant Files in Chat
Send your Drive files to the customer without switching tabs or keeping the chat waiting.
Access your documents, images, and files on Google Drive from the Supsis panel, and share them securely with customers during a chat in seconds.
Bring your cloud files directly into customer conversations.
Send your Drive files to the customer without switching tabs or keeping the chat waiting.
Gather all your team files in a single cloud space and put an end to scattered file chaos.
A file updated in Drive is up to date in the panel too; the customer never receives an outdated document.
Without getting lost among dozens of folders, search a file by name and find it in seconds.
File shares are handled securely on the Supsis infrastructure and logged into the conversation history.
Use the same files across WhatsApp, Instagram, web chat, and other channels.
Scenarios where file sharing makes a real difference.
Share price lists, presentations, and proposal files with the customer instantly during a conversation.
Quickly send up-to-date product catalogs and images from inside the chat.
Deliver contract and proposal documents in the correct version without breaking the flow.
Get onboarding documents and guides to new customers and employees with a single click.
Share setup guides, release notes, and technical docs instantly during a support conversation.
Send files from Google Drive directly through the chat window to your customer without switching tabs.
Catalogs, price lists, contracts, and presentations are in one place and always up to date for every agent.
Search for the file you need by name; find and share the right document in seconds.
File shares are handled securely on the Supsis infrastructure and recorded in the relevant conversation history.
Log in to the Supsis AI panel to start the integration process.
In the Supsis panel, go to the 'Integrations' section and select Google Drive.
Complete the secure authorization with the Google account where your Drive files are stored.
Choose the folders your team will access so the files become available in the Supsis panel.
Most customer conversations require sharing a document: a catalog, price list, contract, or presentation. Searching for these files across different apps wastes time and is prone to error. Supsis AI brings Google Drive directly into the chat panel; your agents reach the correct, up-to-date file instantly and share it without breaking the flow. Every file exchange is securely recorded in the conversation history.
To explore all features, visit our documentation.
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