SUPSIS AI vs CHATBOT

More than a bot - every customer conversation in one panel

ChatBot.com is a strong bot-building platform. Supsis AI unifies the bot, live support, CRM, omnichannel inbox, and operations in a single panel.

WhatsApp, Instagram, Facebook, Telegram, email, web chat, voice, tasks, tickets, forms, dynamic tables, and calendar — all in one panel, with fast setup and a low learning curve.

MAIN MESSAGE

Supsis AI manages customer communication end-to-end with live support, chatbot, WhatsApp, social media, automation, tasks, ticket management, forms, calendar, dynamic tables, AI Voice Agent, and Webphone. ChatBot.com is strong in bot design and AI workflows; Supsis AI combines bot + live support + CRM + social channels in the same panel.

All channels in one panel
Bot + live support + CRM
AI chatbot + automation + voice
  • AI Chatbot
    Supsis AI
    Built-in
    ChatBot.comStrong
    Bot + live support + sales together
  • Live Support
    Supsis AI
    Built-in
    ChatBot.comAvailable
    Single panel, fast management
  • Omnichannel Inbox
    Supsis AI
    Built-in
    ChatBot.comLimited
    Every conversation on one screen
  • WhatsApp Management
    Supsis AI
    Built-in
    ChatBot.comLimited
    Connected to sales and support flows
  • Instagram & Facebook DM
    Supsis AI
    Built-in
    ChatBot.comLimited
    Centralizes social media requests
  • No-Code Automation
    Supsis AI
    Built-in
    ChatBot.comStrong
    Drag-and-drop + every channel action
  • Task & Ticket Management
    Supsis AI
    Built-in
    ChatBot.comAvailable
    Speeds up operations tracking
  • Form & Lead Capture
    Supsis AI
    Built-in
    ChatBot.comAvailable
    Captures customer data instantly
  • Calendar & Appointments
    Supsis AI
    Built-in
    ChatBot.comNot available
    Appointment and reminder flows
  • Dynamic Tables / CRM
    Supsis AI
    Built-in
    ChatBot.comLimited
    Turns data into workflow
  • API & Webhook
    Supsis AI
    Available
    ChatBot.comAvailable
    Flexible integration
  • Multilingual Support
    Supsis AI
    Available
    ChatBot.comAvailable
    Global customer communication
  • AI Voice Agent / Webphone
    Supsis AI
    Built-in
    ChatBot.comNot available
    Text + voice together
  • Call Center Processes
    Supsis AI
    Built-in
    ChatBot.comNot available
    End-to-end call management
  • Reporting & Performance
    Supsis AI
    Built-in
    ChatBot.comAvailable
    Chat + voice + operations visibility
  • Local Support & Fast Onboarding
    Supsis AI
    Strong
    ChatBot.comLimited
    Turkey-focused fast adaptation

Why Supsis AI?

More than a bot - live support and CRM together
Strong WhatsApp and social media foundation
Every channel and customer profile in one panel
360° communication with Webphone and AI Voice Agent
PLATFORM POSITIONING

Platform Positioning

  • Platform type
    Supsis AIAI-powered customer communication and operations platform
    ChatBot.comAI chatbot and bot workflow platform
    Key DifferenceSupsis goes beyond the bot — live support, CRM, and operations are also covered.
  • Main focus
    Supsis AIMessages, leads, tasks, tickets, tables, appointments, calls, and automation
    ChatBot.comBot design, AI answers, workflows, and integrations
    Key DifferenceSupsis wires the chatbot into sales and support operations.
  • Value proposition
    Supsis AI360° customer operations from a single panel
    ChatBot.comStrong AI and bot automation
    Key DifferenceSupsis manages live support, CRM, and social channels in the same place.
WHAT YOU CAN DO WITH SUPSIS AI

What You Can Do With Supsis AI

The bot starts the conversation; live agents, CRM, automation, and operations continue from there.

  • AI chatbot + live support hybrid

    The bot handles common questions and hands off seamlessly to a live agent when needed.

  • Centralize WhatsApp and social media

    DMs, comments, and messages flow into your sales and support pipeline without slipping through.

  • CRM and customer profile in one panel

    Bot conversations, prior requests, and customer data live on the same contact card.

  • Build automations and workflows without code

    Lead welcomes, cart reminders, appointment notices, NPS, and task creation run on autopilot.

  • Manage every channel from one panel

    WhatsApp, Instagram, Facebook, Telegram, email, and web chat in one screen.

  • Virtual call center and Webphone

    Webphone, call recording, click-to-call, and AI Voice Agent bring voice into the same panel.

  • Local support tailored for the Turkish market

    Fast setup, clean UX, Turkish UI, and a local team.

  • Reporting and customer satisfaction

    Response time, agent performance, CSAT/NPS surveys, and channel data are tracked together.

FROM ACTION TO OPERATION

From Customer Action to Operations

  • Customer chats with the botIf the bot falls short, the conversation hands off seamlessly to a live agentHybrid bot + human experience; fewer drop-offs.
  • Customer writes from WhatsAppArrives in the panel instantly; AI greets or routes to an agentFast contact, no channel loss.
  • Customer sends a social DMInstagram, Facebook, and Telegram consolidate in the same agent panelEvery social request answered from one place.
  • Customer submits a formLead flows into a dynamic table; a task opens for salesSales engages immediately.
  • Customer requests an appointmentA calendar entry is created and automatic reminders go outManual follow-up disappears.
  • Customer wants to be calledWebphone or AI Voice Agent takes overA written chat moves into a live call.
  • Customer is unhappyA CSAT/NPS survey fires and a manager alert is triggeredAt-risk customers become visible.
SUMMARY

ChatBot.com is a strong bot-building tool. Supsis AI runs the whole bot + live support + operations stack.

Wherever your customer writes from, the chatbot greets them, hands off to a live agent when needed, tracks them in the CRM, and ties everything into the operation.

More than a bot - chatbot + live support + CRM + omnichannel + operations, all in one panel.

Supsis AI

The Peak of All Platforms

Try It Now!