Microsoft Outlook & Office 365 Integration
Integrate Microsoft Outlook and Exchange / Office 365 accounts into Supsis Ai. Empower your email workflow with automated ticketing and AI drafting.
- Centralized Mailbox
- Faster Ticket Resolution
- Collision Prevention
Microsoft OAuth Authentication
Connect Office 365 and Outlook securely using Microsoft corporate OAuth single sign-on.
Automated Ticket Creation
Automatically transform incoming Outlook emails into trackable support tickets.
AI-Suggested Draft Replies
Save hours with AI drafts crafted from your company knowledge base and past tickets.
Collaborative Team Mailbox
Prevent collision with real-time presence showing which agent is viewing or replying to a mail.
How to Use Outlook Integration
Enterprise-level customer communication workflows.
Enterprise Customer Service
Deliver top-tier support for enterprise clients communicating via email.
3 Steps to Connect Outlook
- 1
Select Outlook
Choose Microsoft Outlook / Office 365 in the Supsis Integrations catalog.
- 2
Sign in with Microsoft
Log in with your corporate Microsoft 365 account to grant secure read/write access.
- 3
Configure Rules
Set up ticketing filters, department routing, and AI draft rules to start managing emails.
Outlook Integration - Frequently Asked Questions
Details on Office 365 and Microsoft Exchange connection.