Supsis Ai vs MONDAY.COM

The monday.com Alternative: Tasks, Customer Messages and Automation in One Platform

monday.com organizes team work with colorful, flexible boards. Supsis Ai brings messages, tasks, records, and automation together for teams that run customer operations.

Requests from WhatsApp, Instagram, Messenger, Telegram, email, and web chat — in the same panel as task boards, tables, forms, calendar, Drive, and AI chatbot.

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MAIN MESSAGE

monday.com is a strong work management tool with a large template library and flexible boards. Supsis Ai offers task boards, tables, and automation on the same platform as WhatsApp, Instagram, web chat, email, and phone. Customer requests turn into work without moving to a separate tool.

Customer channels and tasks together
Automatic tasks from requests
Get work done in plain language with SupHi
  • Task Boards (Kanban)
    Supsis Ai
    Built-in
    monday.comAvailable
    Tasks linked to customer requests
  • Customizable Tables
    Supsis Ai
    Built-in
    monday.comAvailable
    Connected to data, automation, and chatbot
  • Automations
    Supsis Ai
    Built-in
    monday.comAvailable (plan based)
    Event, webhook, and scheduled flows
  • Forms
    Supsis Ai
    Built-in
    monday.comAvailable
    Form responses flow into tables and tasks
  • Calendar & Booking
    Supsis Ai
    Built-in
    monday.comCalendar view
    Customer-facing booking pages
  • File Management (Drive)
    Supsis Ai
    Built-in
    monday.comFile attachments
    Documents stay with the customer process
  • Reporting & Dashboards
    Supsis Ai
    Built-in
    monday.comAvailable
    Message and work data in one place
  • AI Assistant
    Supsis Ai
    Built-in (SupHi)
    monday.comAvailable (monday AI)
    Gets work done on the platform in plain language
  • Automatic Tasks From Customer Messages
    Supsis Ai
    Built-in
    monday.comVia integration
    Requests turn into tasks on their own
  • WhatsApp Business API
    Supsis Ai
    Built-in
    monday.comVia integration / app
    Sales and support over the official API
  • Instagram & Messenger DM
    Supsis Ai
    Built-in
    monday.comVia integration
    Social media requests in one panel
  • Live Support & Web Chat
    Supsis Ai
    Built-in
    monday.comNot built-in
    Real-time conversations with visitors
  • AI Chatbot
    Supsis Ai
    Built-in
    monday.comNot built-in
    24/7 greeting and routing
  • CRM / Customer Records
    Supsis Ai
    Built-in
    monday.comSeparate product (monday CRM)
    Contact records live next to the chat
  • AI Voice Agent & Webphone
    Supsis Ai
    Built-in
    monday.comVia integration
    Text and voice together
  • Turkish Interface & Local Support
    Supsis Ai
    Strong
    monday.comGlobal support model
    Local support, fast setup

Why Supsis Ai?

Customer requests become tasks without moving to another tool
WhatsApp, Instagram, and web chat live alongside your tasks
Set up tasks, records, and automations in plain language with SupHi
Turkish interface and local support
PLATFORM POSITIONING

Platform Positioning

  • Platform type
    Supsis AiAI-powered customer communication and operations platform
    monday.comBoard-based work management platform (Work OS)
    Key DifferenceSupsis combines task management with customer communication.
  • Main focus
    Supsis AiMessages, tasks, tables, forms, appointments, chatbot, and automation
    monday.comProjects, workflows, templates, and boards; CRM is a separate product
    Key DifferenceIn Supsis, work starts right inside the customer message.
  • Who it's for
    Supsis AiSales, support, and operations teams running customer operations
    monday.comTeams of any size tracking projects and work
    Key DifferenceA shorter path for teams that talk to customers.
WHAT YOU CAN DO WITH Supsis Ai

What You Can Do With Supsis Ai

Customer conversations don't stay stuck in chat — they turn into tasks, records, appointments, and automation.

  • Consolidate customer messages in one panel

    WhatsApp, Instagram, Messenger, Telegram, email, and web chat — all managed on the same screen.

  • Create tasks straight from messages

    With one click or via automation, a customer request lands as a task on the right team's board.

  • Track work on boards

    Tasks move across columns; owner, due date, and status are visible to everyone.

  • Keep your data in your own tables

    You define the fields for orders, applications, inventory, or customer records.

  • Build automations without code

    Event, webhook, or time-based flows create tasks, update records, and send messages.

  • Greet customers 24/7 with an AI chatbot

    Common questions are answered, information is collected, and chats are handed to an agent when needed.

  • Get work done with SupHi in plain language

    Just say "Create a task for this customer and add it to the table" — SupHi hands the work to the right expert.

  • Connect forms and appointments

    Form requests are automatically recorded in tables, the calendar, and tasks.

  • Store files in one place

    With Drive, customer documents and team files don't get scattered.

  • Measure performance

    Response times, agent performance, and workload are tracked through reports.

FROM ACTION TO OPERATION

From Customer Request to Task and Operations

  • Customer asks for a quote on WhatsAppA task opens on the sales board and is assigned to an ownerThe request doesn't get lost in the chat.
  • Customer posts a complaint on InstagramA priority task lands with the support teamThe resolution process becomes trackable.
  • Customer requests an appointmentA calendar entry is created and a reminder goes outManual follow-up drops.
  • Customer fills out a web formData is written to a table and automation kicks offThe record and the work are created at the same time.
  • Customer sends documentsThe file is saved to Drive and matched to the related recordDocuments stay in one place.
  • Customer wants to be calledWebphone or AI Voice Agent takes overThe written chat continues by phone.
  • A task isn't closed on timeA notification goes to a managerOverdue work becomes visible.
SUMMARY

monday.com organizes team work. Supsis Ai runs the entire customer operation.

Every customer message continues on the same platform as a task, a record, an appointment, a call, or an automation flow.

monday.com is a strong choice for project management. For teams that talk to customers and turn those conversations into work, Supsis Ai offers a shorter, more integrated path.

Supsis Ai

The Peak of All Platforms

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