From AI engagement to end-to-end customer operations
Jetlink is strong in AI and omnichannel customer engagement. Supsis AI makes sales, support, call center, automation, and operations manageable from a single center.
WhatsApp, Instagram, Facebook, Telegram, email, web chat, voice, tasks, tickets, forms, dynamic tables, and calendar — all in one panel, with fast setup and a low learning curve.
Supsis AI manages customer communication end-to-end with live support, chatbot, WhatsApp, social media, automation, tasks, ticket management, forms, calendar, dynamic tables, AI Voice Agent, and Webphone. Jetlink is strong in AI and omnichannel engagement; Supsis AI consolidates sales, support, and operations in one panel.
- AI ChatbotSupsis AIBuilt-inJetlinkStrong AI focusSales + support + automation together
- Live SupportSupsis AIBuilt-inJetlinkAvailableSingle panel, fast management
- Omnichannel InboxSupsis AIBuilt-inJetlinkStrongEvery conversation on one screen
- WhatsApp ManagementSupsis AIBuilt-inJetlinkStrongConnected to sales and support flows
- Instagram & Facebook DMSupsis AIBuilt-inJetlinkAvailableCentralizes social media requests
- No-Code AutomationSupsis AIBuilt-inJetlinkAvailableDrag-and-drop workflows
- Task & Ticket ManagementSupsis AIBuilt-inJetlinkLimitedSpeeds up operations tracking
- Form & Lead CaptureSupsis AIBuilt-inJetlinkAvailableCaptures customer data instantly
- Calendar & AppointmentsSupsis AIBuilt-inJetlinkNot availableAppointment and reminder flows
- Dynamic TablesSupsis AIBuilt-inJetlinkNot availableTurns data into workflow
- API & WebhookSupsis AIAvailableJetlinkAvailableFlexible integration
- Multilingual SupportSupsis AIAvailableJetlinkAvailableGlobal customer communication
- AI Voice Agent / WebphoneSupsis AIBuilt-inJetlinkNot availableText + voice together
- Call Center ProcessesSupsis AIBuilt-inJetlinkLimitedEnd-to-end call management
- Reporting & PerformanceSupsis AIBuilt-inJetlinkAvailableChat + voice + operations visibility
- Local Support & Fast OnboardingSupsis AIStrongJetlinkAvailableLocal team + fast integration
Why Supsis AI?
Platform Positioning
- Platform typeSupsis AIAI-powered customer communication and operations platformJetlinkAI and omnichannel customer engagement platformKey DifferenceSupsis also covers operations, call center, and voice.
- Main focusSupsis AIMessages, leads, tasks, tickets, tables, appointments, calls, and automationJetlinkOmnichannel inbox, AI chatbot, WhatsApp, and web chatKey DifferenceSupsis turns every customer touchpoint into action.
- Value propositionSupsis AI360° customer operations from a single panelJetlinkStrong AI-powered omnichannel engagementKey DifferenceSupsis is more integrated and operations-driven.
Supsis AI's Strengths
One panel, hybrid AI + human flow, and a WhatsApp focus — sales and support merge into a single stream.
Single-panel management
WhatsApp, Instagram, Facebook, Telegram, web chat, and email gather in one place. Channel sprawl drops, response time shortens.
AI chatbot + live support hybrid
AI handles common questions; humans step in when needed. Repetitive workload and wait times go down.
WhatsApp and social-first focus
Heavily-used channels in Turkey — WhatsApp, Instagram, Facebook — are placed front and center. Requests are captured from active channels.
Sales + support fusion
Inbound messages don't just get answers; they become leads, forms, tasks, or support records. Lead leakage drops.
Automation and smart routing
Requests are routed by topic, channel, customer segment, or priority. Team productivity goes up.
Customer history and 360° tracking
Conversations, profile info, and past requests live in one customer profile. Support becomes more personal and informed.
Task and team management
Agent assignment, task tracking, and team coordination are built-in. It's clear who handles which customer.
Local and pragmatic usage
Built for the Turkish market, WhatsApp-heavy communication, and fast onboarding. Easy for SMBs and fast-moving teams.
From Customer Action to Operations
- Customer writes from WhatsAppArrives in the panel instantly; AI greets and escalates to an agent when neededFast contact, no lost touchpoint.
- Customer sends a social DMInstagram, Facebook, and Telegram consolidate in the same agent panelEvery social request answered from one place.
- Customer submits a formLead flows into a dynamic table; a task opens for salesSales engages immediately.
- Customer requests an appointmentA calendar entry is created and automatic reminders go outManual follow-up disappears.
- Customer wants to be calledWebphone or AI Voice Agent takes overA written chat moves into a live call.
- Customer files a complaintA ticket is created and routed to the right teamThe process becomes measurable.
- Customer comes backPast profile and prior conversations appear on the same screenSupport stays personal and informed.
Competitors are strong in their own areas. Supsis AI unifies sales and support communication in one panel.
Wherever your customers write from, Supsis AI gathers every conversation in one center.
Supsis AI reduces channel sprawl, improves team productivity, and makes the customer experience more manageable.