Decagon Alternative: A Ready, Integrated AI Agent You Can Set Up Fast
Decagon is a powerful AI agent solution for enterprise customer service teams, purchased through its sales team. Supsis Ai brings the AI agent, channels, and operations together in one platform you can set up yourself.
AI agent, WhatsApp, Instagram, web chat, voice agent, live support, automation, tables, tasks, forms, and calendar. All in one panel, ready for you to set up quickly on your own.
Decagon is a powerful AI agent solution for large enterprise support teams, offered under an enterprise contract. Supsis Ai delivers the AI agent together with channels, a live support panel, tables, and automation, all ready for you to set up yourself.
DecagonSupsis Advantage- No-code AI agent setupSupsis AiBuilt-inDecagonTogether with the Decagon teamSet up in plain language, live right away
- Answers from knowledge baseSupsis AiBuilt-inDecagonAvailableAccurate answers from your documents
- Agent actionsSupsis AiBuilt-inDecagonStrong, via enterprise integrationCreates bookings, looks up records
- AI Voice Agent (phone)Supsis AiBuilt-inDecagonAvailableThe same agent experience on the phone
- AI agent on WhatsAppSupsis AiBuilt-inDecagonWith enterprise setupBusiness API and QR in one panel
- Instagram & Messenger DMSupsis AiBuilt-inDecagonWith enterprise setupSocial media requests in one place
- Human handoff & live supportSupsis AiBuilt-inDecagonTo your existing support systemAgents take over the conversation in the same panel
- Work split across experts with SupHiSupsis AiStrongDecagonProject-based setupRoutes work to the right AI expert
- Chatbot flow editorSupsis AiBuilt-inDecagonCustom enterprise setupCombines AI with rule-based flows
- No-code automationSupsis AiBuilt-inDecagonWithin project scopeEvent, webhook, and scheduled flows
- Shared business logic & APISupsis AiBuilt-inDecagonEnterprise integrationsWrite Supsis Functions once, run them everywhere
- Data & tablesSupsis AiBuilt-inDecagonDepends on your existing systemsLive data the agent reads and writes
- Tasks, forms, and calendarSupsis AiBuilt-inDecagonDepends on your existing systemsConversations turn into operations
- ReportingSupsis AiBuilt-inDecagonAvailableBot, agent, and channel visibility
- Pricing modelSupsis AiPlan + AI CreditsDecagonEnterprise contractPay as you go, transparent credits
- Turkish language & fast setupSupsis AiStrongDecagonEnterprise onboarding processSet it up yourself, with local support
Why Supsis Ai?
Platform Positioning
DecagonKey Difference- Platform typeSupsis AiCustomer communication and operations platform with a built-in AI agentDecagonEnterprise AI customer service agentKey DifferenceSupsis offers the agent and the helpdesk in one product.
- Access modelSupsis AiSign up, set it up yourself, start right awayDecagonEnterprise contract and onboarding via sales teamKey DifferenceWith Supsis, you start without waiting on a project.
- Value propositionSupsis AiAgent + channels + data + automation in one placeDecagonAutomation that scales for large support teamsKey DifferenceSupsis fits businesses of every size.
What You Can Do With Supsis Ai
The AI agent doesn't just answer. It works connected to your channels, data, automation, and team.
Set up your AI agent in plain language
Describe what you want it to do. SupHi prepares the agent, the flow, and the connections for you.
Give accurate answers from your knowledge base
Your documents, FAQs, and product information become the agent's sources.
Let the agent take action
With Supsis Functions, it creates bookings, looks up orders and records, and writes to tables.
Respond 24/7 on WhatsApp and Instagram
The same agent works on WhatsApp, Instagram, Messenger, Telegram, and web chat.
Use a voice agent on the phone
AI Voice Agent answers calls, and with Webphone your agents talk from the same panel.
Hand off to a human when needed
The conversation lands in the live support panel with its full history, so the customer doesn't have to start over.
Keep the process going with automation
When the agent wraps up a conversation, automation creates tasks, sends notifications, and updates data.
Keep data in tables
Information the agent collects is stored in Airtable-like tables and used across every product.
Connect appointments and forms
Calendar, booking, and form records move through the same flow as the agent.
Measure results
Bot resolutions, handoffs, agent performance, and channel data all show up in reports.
From Customer Message to Completed Work
- Customer asks for a price on WhatsAppThe AI agent answers from the knowledge base and logs the interest in a tableNo sales opportunity is lost.
- Customer requests an appointmentThe agent finds an open slot on the calendar and creates the bookingThe appointment is confirmed within minutes.
- Customer asks about order statusThe agent looks up the record with a Supsis FunctionAnswered without needing a human agent.
- Customer calls by phoneAI Voice Agent answers the call and logs the requestCalls get answered after hours too.
- The issue gets complexThe conversation is handed to a live support agent with its historyThe customer doesn't have to repeat themselves.
- Customer files a complaintAutomation opens a task for the right team and notifies a managerFollow-up becomes measurable.
- A manager wants a new flowSupHi hands the request to the right expert, and a chatbot or automation gets builtThe new process goes live without writing code.
Decagon offers enterprise support agents. Supsis Ai delivers the agent and your entire customer operation in a ready-made platform.
In Supsis, the agent works alongside live support, tables, automation, calendar, and tasks in one place. No extra tools needed.
Decagon is a strong choice for large support teams. Supsis Ai is for businesses that want to set up an AI agent quickly and run it across every customer channel.