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About Us

Supsis Live Support

A vision started in 2015, brought to life in 2020.

The system emerged from a project initiated in 2015 and was launched in 2020. This innovative project was developed to address many shortcomings in the live support industry and to deliver a cloud-based solution equipped with AI-powered capabilities. Built by an expert team at Softcand Software Services, Supsis quickly outpaced its competitors and became a global leader in its space.

What Are Our Advantages?

Supsis lets you manage all your communication channels from a single platform. You can effortlessly track and respond to messages coming from email, live support, WhatsApp and social media. Thanks to the live chat feature and chatbots, you can stay connected with your customers 24/7, answering their questions instantly and boosting satisfaction. By centralizing support and sales operations, Supsis makes your workflows far more efficient. With detailed reporting and analytics, you keep every customer interaction under control and respond to needs faster and more effectively — helping you maximize customer satisfaction and grow your business.

Why Supsis?

Supsis offers the best way to communicate with your customers — for free and effortlessly. It stands out with its comprehensive features, user-friendly interface and ease of use. With cloud-based, AI-powered capabilities, Supsis delivers a unique experience to your customers. It also comes with a 24/7 technical support team, always ready to help. Supsis helps you build stronger bonds with your customers and makes your business more efficient — keeping you one step ahead in customer communication.

01

Our Goal

At Supsis, we embrace a customer-focused approach. We work continuously to understand your needs, meet your expectations and provide solutions that grow your business. Our expert team constantly improves and updates Supsis using innovative technologies. Our goal is to deliver a high-quality live support experience by focusing on key factors such as reliability, performance and a user-friendly interface.

02

Our Mission

Our mission at Supsis is to provide our customers with the best live support experience and contribute to the success of their businesses. With our customer-centric approach, comprehensive features and user-friendly interface, we unify communication channels on a single platform, making it easy for businesses to engage with their customers. Our mission is to maximize customer satisfaction and support business growth.

03Our Vision

Innovation in Communication, Power in Success

To become a leader in the live support industry and a globally recognized brand. At Supsis, we aim to deliver innovative solutions to the sector by constantly tracking new ideas and technological advances. We work to provide our customers with the latest technologies and the best user experience, helping businesses improve customer communication and elevate their success. Our vision is to contribute to our customers' success by offering a solution that gives them a competitive edge.