Supsis AI
WhatsApp Integration
Consolidate Multiple WhatsApp Accounts with Supsis AI Using QR!
Supsis AI is a functional product that consolidates all communication channels on a single platform. Supsis enhances the efficiency and speed of the communication process and ensures the effective use of your WhatsApp channel.
By integrating WhatsApp with Supsis through QR code, the channel can benefit from the chatbot system’s automated response service. This AI-supported system facilitates high-quality communication on the channel most frequently used by your customers.
Why do brands work with WhatsApp?
The leading Business Solution Provider for WhatsApp, offering customer service and conversational e-commerce opportunities for over 2 billion users
Reach Your Customers with Personalized Messages!
Supsis AI offers a service centered on customer satisfaction. Its AI system analyzes and responds to customer messages, providing a customized service. These automatic responses directly address the customer’s needs, allowing them to obtain the information they need via WhatsApp without requiring live support.
This communication channel is also used for informational and marketing purposes. By sending grouped messages, you can effectively deliver targeted messages to your customers. Personalized messages enhance customer satisfaction and ensure the WhatsApp channel is used in the most functional way.
- Multiple Channels in One Place!
- It's Time for Speed in Customer Support!
- WhatsApp and Bulk Messaging
Your business’s WhatsApp channels are used to provide better service to your customers. This channel, which plays a crucial role in customer support, is a busy area where speed is essential for effectively addressing customer requests and complaints.
With Supsis AI’s AI support, fast service is provided across all communication channels. As a result of the integration, WhatsApp becomes part of this speed. The Chatbot system quickly processes and analyzes customer messages, delivering appropriate responses without delay, thereby achieving customer satisfaction.
Supsis allows you to manage all channels from a single point and integrates multiple WhatsApp channels via QR. This enables service to many customers simultaneously, something that live agents cannot manage as efficiently. Supsis, with AI support, handles this in a very practical way.
With Supsis AI’s WhatsApp Integration, customer service becomes faster. The integration established via QR code triggers an automatic response process on the WhatsApp channel.
The chatbot system analyzes customer messages and provides responses based on predefined scenarios. This is much faster than the service provided by a live representative. Additionally, it can handle multiple requests simultaneously. WhatsApp becomes more functional with the Supsis advantage.
Instant responses lead to increased customer satisfaction. Your business can use WhatsApp to communicate campaigns, discounts, and events to customers. In this process, “bulk messaging” comes into play. Unlike messages sent via WhatsApp Business API, messages sent via QR do not need to comply with KVKK regulations.
Messages prepared for informational and marketing purposes are sent in bulk to save time. Supsis AI is a product focused on fast communication and customer satisfaction. Therefore, it also provides bulk messaging services through integrated WhatsApp.
The standout feature of Supsis’s bulk messaging service is the WhatsApp Business API channel. However, for high-quality communication, Supsis also offers this service via WhatsApp QR. Bulk messaging through the browser or mobile app helps you inform specific customer groups about various campaigns and events.
However, the bulk messaging provided through this channel does not have the extensive capabilities of the API. Nevertheless, it continues to offer fast and effective service.
It's Time for Speed in Customer Support!
With Supsis AI’s WhatsApp Integration, customer service speeds up. The integration established via QR code triggers an automatic response process on the WhatsApp channel. The chatbot system detects customer messages and quickly responds based on predefined scenarios, allowing multiple requests to be handled simultaneously.
How to Integrate WhatsApp?
The integration process with Supsis AI, which consolidates all communication channels on a single platform, is quite simple.
Open the Integrations Section
Log in to your Supsis AI panel. In the menu on the left side of the panel, find and click on the “Integrations” section. This section allows you to integrate various communication channels.
Select the WhatsApp Channel
On the Integrations page, a list of different communication channels will be displayed. Select WhatsApp from these channels. You will need to use a QR code for WhatsApp integration. Click on the QR code integration option and start the integration process using this option.
Scan the QR Code
The QR code required for WhatsApp integration will appear on the screen. Connect your business’s WhatsApp account to the Supsis AI platform by scanning this QR code. Once the QR code is scanned, your WhatsApp channel will be integrated with Supsis AI. This allows messages received through WhatsApp to be directed to the Supsis AI platform, enabling you to manage all customer communications from a single place.
WhatsApp Integration - Frequently Asked Questions 🧐
Yes, while bulk messages sent via WhatsApp Business API have broader capabilities, messages sent via WhatsApp QR do not need to comply with KVKK regulations.
- Fast and automatic responses
- Increased customer satisfaction
- Simultaneous responses to multiple customer requests
- Sending campaigns and discounts via bulk messages