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Instagram Integration

Serve your customers using Instagram via Supsis without connecting anywhere else!


With Instagram integration, you will be able to keep all your meetings, records and reports through a single panel and mobile application…
Don't lose your customers in the message flow

No customer will be missed in Instagram DMs

Search messages by keywords, put tags, add reminders and always be aware of the status of each customer's deal.

Work even more efficiently as a team

No need to distribute your Instagram password

You no longer need to give your Instagram password to the staff and worry about the security of your account. All communication is done through the Supsis panel.

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Instagram Integration

How Do I Do the Integrated Process?

Click on the Instagram icon from the “Menu” area in the Supsis live support panel.


How Does the Installation Phase Happen?

After clicking on the Instagram icon, fill in the login information that appears on the page that opens, as the information of the Instagram account you want to integrate.


Where Are My Incoming Instagram Chats Appearing?

All your incoming chats appear in the Chat section in the “Menu” area of the Supsis live support panel, both your Instagram, Whatsapp and Live support calls will be in the same area, there will be an Instagram icon next to your Instagram calls for clarity.


Can Multiple Agents Use an Integrated Instagram Account?

Yes, more than one of your representatives can use the Instagram account you have integrated, send canned answers and content, and start a conversation from scratch with your followers or those who follow you.


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Instagram Integration In Supsis

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