AI-Powered Quick Responses
Artificial intelligence analyzes product information rapidly to provide quick and logical responses to seller inquiries. In this process, users can review the AI-generated suggestions before sending them out, thus maximizing customer satisfaction.
Seamless Chatbot Communication
With advanced chatbot systems, customer questions are answered instantly. The chatbot works in conjunction with artificial intelligence, offering both automated responses and user-approved answers. This way, customers never go unanswered and receive prompt replies to their inquiries.
Effortless Management
You can view your customers’ questions through the Supsis panel. This panel allows you to track all inquiries in one place. After reviewing the questions, you can choose to respond, making the process more personalized.
Single Panel Integration
The Hepsiburada Supsis integration allows you to quickly and effectively respond to customer inquiries using the question-and-answer feature. With this integration, questions from Hepsiburada can be managed from a single panel, making your customer service processes more efficient. This saves time and enhances customer satisfaction by enabling prompt responses to every inquiry.
Boosting Customer Satisfaction
Artificial intelligence and chatbot systems are designed to enhance customer satisfaction. Quick and accurate answers improve the customer experience, while effective management of inquiries boosts the quality of your post-sales service. This, in turn, strengthens your brand’s reputation.