Supsis for e-commerce
Highlight your store.
Keeping retail customers happy means every interaction matters. With supsis, you can make sure customers get the support they need, wherever they interact with you. Because satisfied shoppers return again and again.
Join these e-commerce retailers.
Get up close and personal.
Complete shopper profiles help you understand customers better. SupSis brings together data from all parts of your business, including inventory, billing, shopping history, and preferences. Because the more you know about customers, the easier it is to deliver exactly what they want.
Always be available.
Today shoppers have access to brands around the clock, on everything from chat to Twitter. With supsis, you can offer seamless support and a complete branded experience on every channel. Make sure your shoppers get the help they need, when they need it.
Transform DIY into AI.
Keep shoppers shopping by answering questions quickly and efficiently. With a unified knowledge base, they can get help right where they are. Use Answer Bot and other automations to answer FAQs, freeing agents up for issues that require a human touch.
Transform vendors into trusted partners.
Your products don’t see the light of day without the help of an extended ecosystem of suppliers, distributors, and vendors. From design and development to distribution and analytics, it’s easy to manage all the moving parts, every step of the way.