Benefits of Push Notifications
Instant notifications in the Supsis live support system offer users the opportunity to be in constant contact. Equipped with features such as mobile, browser, voice and customizable Supsis notifications, this system allows you to instantly notice important customer requests, chat messages and other events. You can increase customer satisfaction, provide effective communication and optimize your productivity by providing quick responses with instant notifications. Supsis live support system helps you to capture important moments without disconnecting.
Mobile notifications are notifications that the user can receive on a mobile device connected to the Supsis live support system. These notifications can be delivered to the user even if the user's mobile application is not open. For example, the user can be notified when a new chat message assigned to a customer or a predetermined event occurs.
Browser notifications are the notifications that the user can receive via a browser connected to the Supsis live support system. These notifications can be delivered to the user, provided that the user's web browser is open. For example, a browser notification can be sent to the user when a new chat request arrives or a chat session ends.
Audio notifications are the user's notification of an event in the Supsis live support system with a specific sound or warning tone. These notifications are delivered audibly to the user and are designed to attract the user's attention. For example, a voice notification can be sent to the user when an important chat message or a special customer request arrives.
Supsis notifications are defined as user-specific notifications of the Supsis live support system. These notifications can be generated by the system depending on the user's preferences or workflow. For example, a statistical summary or feedback may be presented to the user when a chat session ends.