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SUPSIS AI for Automotive Solutions

Digital Transformation in the Automotive Industry

The automotive industry is undergoing a major transformation in terms of digitalization and improving customer experience. Increasing customer expectations, intense competition, and rapidly changing technological requirements make it essential for automotive businesses to adopt more efficient solutions. Supsis provides intelligent solutions to businesses throughout this transformation process, covering a wide range of operations from customer service to sales management, service appointments to marketing processes.

Sample Chatbot Design for the Automotive Industry

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Sales & Service Process Automation

Supsis offers specialized automation solutions for sales teams. Send automatic information messages to potential customers, track sales and service requests in real time, and boost conversion rates. Additionally, integrate customer data into your CRM system to offer personalized services.

WhatsApp & Social Media Integration

Easily communicate with your customers via WhatsApp, Instagram, Facebook, and Telegram. Manage all incoming messages from a single panel and enhance customer satisfaction with automated responses. Sales consultants or service representatives can instantly respond to all customer inquiries through WhatsApp Business API and Supsis’ multi-user support.

Live Support & AI-Powered Chatbot

Provide instant responses to customer inquiries with AI-powered chatbot and live support solutions, available 24/7 for automotive dealerships, service centers, and car rental companies. Chatbots can instantly provide information on pricing, test drive requests, maintenance services, and promotional campaigns.

Appointment & Test Drive Management

Allow customers to easily schedule test drives or service appointments using Supsis’ advanced calendar and booking systems. Reduce cancellations and delays with automated appointment reminders, increasing customer satisfaction.

 

Automated Tasks & Reminders

Increase customer loyalty by sending automated notifications about vehicle maintenance schedules, upcoming insurance renewal dates, and service reminders. This feature strengthens post-service customer relationships and ensures repeat business.

Empower Your Automotive Business with Supsis

With Supsis’ AI-powered solutions, you can enhance customer satisfaction, accelerate sales processes, and improve operational efficiency.

Customer Satisfaction & Feedback Management

Continuously improve the customer experience by conducting post-service satisfaction surveys, analyzing feedback, and making operational improvements. Supsis automatically categorizes customer feedback, contributing to the overall development of your business.

Campaign & Announcement Management

Promote events such as new model launches, service discounts, and test drive days using Supsis’ bulk messaging and automated notification features. Utilize segmentation to create targeted campaigns for specific customer groups and enhance marketing effectiveness.